FAQ


FREE SHIPPING


We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.


SHIPPING TO OVER 200 COUNTRIES


We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.


CUSTOMS


We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.


SHIPPING TIME


Shipping time varies by location. These are our estimates:

Location wise Estimated Shipping Time:
-United States 7-15 Business days
-Canada, Europe 10-15 Business days
-Australia, New Zealand 10-20 Business days
-Central & South America 15-25 Business days
-Asia 10-15 Business days
-Africa 15-25 Business days
-Max delivery time – 45 business days.
*This doesn’t include our 2-5 day processing time.


TRACKING INFORMATION


You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.